Welcome to TechWeave Wear, your trusted destination for premium smartwatches and tech accessories. At thetechweave.store, we strive to ensure every purchase brings satisfaction and confidence. This Refund and Returns Policy explains how we handle product returns, exchanges, and refunds.

1. Eligibility for Returns
We accept returns for products purchased directly from our official website within 30 days of delivery. To qualify for a return, the item must be unused, in its original packaging, and in the same condition as received. Items showing signs of wear or damage caused by misuse are not eligible.

2. Non-Returnable Items
Certain products cannot be returned for safety or hygiene reasons, such as opened straps, screen protectors, or customized smartwatch bands. Please review your order carefully before confirming your purchase.

3. Return Process
To start a return, please contact our support team at info@thetechweave.store with your order number and reason for return. Our team will provide return instructions and a shipping address. Customers are responsible for return shipping costs unless the product is defective or incorrect.

4. Refunds
Once your return is received and inspected, we’ll notify you by email regarding the status of your refund. Approved refunds will be processed to your original payment method within 5–10 business days. Shipping fees and discounts applied during purchase are non-refundable.

5. Exchanges
If you received a damaged or faulty smartwatch, contact us within 7 days of delivery at info@thetechweave.store. We’ll replace the item at no extra cost after verifying the issue. If the desired model is out of stock, you can opt for a store credit or a refund.

6. Defective or Incorrect Items
If your order arrives defective or not as described, please email us immediately with images of the product and packaging. Our support team will arrange a replacement or refund after review.

7. Order Cancellations
Orders can be canceled before shipment by contacting us at info@thetechweave.store. Once dispatched, cancellations are no longer possible, but you may initiate a return after delivery.

8. Late or Missing Refunds
If your refund has not appeared after 10 business days, please check with your bank or card provider. Processing times vary depending on financial institutions. If you still have concerns, contact our support team for assistance.

9. Contact Us
For any questions or assistance regarding your order, refund, or return process, please reach out to:
Email: info@thetechweave.store
Website: https://thetechweave.store